MEMBERS’ HUB
Quick Links
Submit Claim
Make a quick and easy medical aid claim
Mobile App
Everything CompCare, right at your fingertips
FAQ
Get the answers you need
Blog
Helpful health and wellbeing articles
Preventative Care
Login to access your benefits
DOCUMENT LINKS
Documents with useful extra info
Co-payments, exclusions and limitations
Be clear on what you’re covered for and what costs you’re liable for.
Download PDF
Sub-limits for devices and appliances
E.g. prosthetics, pacemakers etc
Download PDF
Emergency services and international travel cover
Download PDF
Chronic conditions covered
Download PDF
CONTACT DETAILS
Ways to connect with us
Call me
Leave your details. We’ll get back to you.
Message Us
We’d love to hear from you.
Sales Queries
Got a product question?
Compliments form
Suggestions form
Complaints form
Get support on social
Message us, we’re here to help
Please give us a review
We value your feedback
For enquiries relating to:
Membership
[email protected]
Contributions
[email protected]
Hospital Account Queries
[email protected]
Call 0861 222 777
For enquiries relating to:
Disease Management
[email protected]
HIV/Aids Management
[email protected]
Chronic Medication
[email protected]
Call 0860 111 900
For enquiries relating to:
Hospital Pre-Authorisation*
[email protected]
Maternity Management
[email protected]
Oncology Management
[email protected]
Call 0860 111 090
*Should there be a need for an emergency admission after hours, please phone 0860 111 090 the next day, or leave a clear message with the after-hours message service detailing your member number and contact details. Your call will be returned the following working day.