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Co-payments, exclusions and limitations

Be clear on what you’re covered for and what costs you’re liable for.

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Sub-limits for devices and appliances

E.g. prosthetics, pacemakers etc

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Emergency services and international travel cover

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Chronic conditions covered

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For enquiries relating to:

[email protected]

Hospital Account Queries
[email protected]

Call 0861 222 777

For enquiries relating to:

Disease Management
[email protected]

HIV/Aids Management
[email protected]

Chronic Medication
[email protected]

Call 0860 111 900

For enquiries relating to:

Hospital Pre-Authorisation*
[email protected]

Maternity Management
[email protected]

Oncology Management
[email protected]

Call 0860 111 090

*Should there be a need for an emergency admission after hours, please phone 0860 111 090 the next day, or leave a clear message with the after-hours message service detailing your member number and contact details. Your call will be returned the following working day.